Content & publishing

Content work begins with the question a reader needs answered. Strategy chooses the needs to serve; a plan records the work; a calendar helps coordinate dates. Publication is one step in maintaining an answer people can use.

Browse topics

Give useful answers an owner and a review date.

A brief narrows one piece to its reader, question, evidence and next step. A topic cluster connects several distinct answers around a shared subject. Its links should explain why the next page helps; repeating one answer under several titles creates more upkeep without adding useful coverage.

A practical example

A fictional studio is repeatedly asked what affects website cost. It publishes one explanation, gives a named person responsibility for checking it and links to a planning worksheet. A social post can introduce that answer, but it does not need to become a second version of the whole guide.

Definitions in this topic

13 connected terms. Follow a comparison when two ideas are easy to confuse.

Business blog

A collection of articles a business publishes to explain topics relevant to its customers.

Content brief

The instructions for one piece of content, covering its audience, question, purpose, evidence, format and review needs.

Content maintenance

The work needed to keep an answer accurate and useful.

Also called: Maintenance

Content plan

A practical record of the questions, outputs, responsibilities and review points used to carry out a content strategy.

Content purpose

The reader need a page is intended to serve.

Content strategy

The choices about whom content serves, which needs it addresses and how the business will produce, use and maintain it.

Editorial calendar

A schedule of planned content work and publication dates, with the responsibilities and dependencies needed to meet them.

Editorial capacity

The time and skills available to research, produce, check and maintain content.

Pillar page

A broad introductory page that explains a subject and directs readers to more specific, independently useful answers.

Also called: Cornerstone page

Publishing cadence

The rhythm at which you publish and review content.

Also called: Cadence

Search intent

The task someone is trying to complete through a search.

Topic cluster

A connected group of pages covering distinct questions within a shared subject, with clear ownership and useful links between them.

Topic ownership

Still Matter’s editorial practice of giving a question one primary page and linking related answers to it.

Keep the distinctions clear

A pillar introduces a broad subject and points to narrower answers. A glossary defines a term. A comparison explains differences that affect a decision. Choose the format around the reader's task rather than trying to make every page rank for the same question.

Put the ideas to work

Choose a sustainable publishing rhythm with the blogging guide, then use the content-plan worksheet to assign evidence, review and maintenance.

Sources & scope

Still Matter’s working definitions connect these ideas to small-business marketing. The sources below support the named methods and technical distinctions; the examples are fictional. Practical planning descriptions are our editorial guidance.

For the applied explanations and their full source notes, use the guides above.